You are able to cancel your New Wash Club order at any time, without any penalty. Simply go to hairstory.com and log in.
You will be in Account Settings. On the left side of the page you will see “New Wash Club Orders.” Click on that link and you will be able to edit many aspects of your order, including canceling the order all together.
You will see a button called 'Delete New Wash Club'. Click the button, confirm and you are all set.