Shipping in the United States
We ship to all 50 states; Washington, DC and US P.O. Boxes. For shipments to APO/FPO/DPO addresses please send submit a request https://hairstory.zendesk.com/hc/en-us/requests/new and we will help you place your order.
Shipping to Canada
We ship to Canada with the same shipping rules and rates explained below. USPS clears packages through customs and Canada Post completes delivery. Delivery time ranges from 6-10 business days. Orders placed after noon Central Time will not ship until the next business day.*
Shipping to the UK
We ship to the UK with the same shipping rules and rates explained below. USPS clears packages through customs and either Royal Mail or Yodel will complete delivery. Delivery time ranges from 6-10 business days. Orders placed after noon Central Time will not ship until the next business day.
Shipping Rules and Rates
We offer free shipping on all first-time orders. Subsequent orders will be charged a flat $5 fee. New Wash Club orders are always shipped free. If you would like to add a styling product (one time or every time) to a New Wash Club order and save on shipping, please send us a request at https://hairstory.zendesk.com/hc/en-us/requests/new, before your next New Wash Club ship date.
*Delivery time begins the next business day if you place your order before noon Central Time. Delivery time for orders placed after noon Central Time will ship the second business day. For example, if you order on a Tuesday before noon, start counting days on Wednesday. If you place an order after noon, start counting days on Thursday.
For our complete shipping policy see: http://hairstory.com/shipping-policy/