What is Afterpay?
Afterpay is a service that allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest.
How do I use Afterpay?
Simply shop on our site as you normally would, add items to your shopping cart and checkout as normal. At checkout choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy!
Please note that all items in your shopping bag must be eligible for Afterpay. Subscription orders are not eligible. Orders below $35 are not eligible.
Can I use Afterpay if I’m an international customer?
Afterpay is only offered to our customers who have a US billing address, US shipping address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
How does the payment schedule work?
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account.
You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
When will my items be delivered if I use Afterpay?
Afterpay orders are delivered as per our standard shipping time frame after you complete your order online.
Visit our shipping page for more information by clicking here.
What products are not eligible for purchase using Installments by Afterpay?
You are not able to use Afterpay for any Subscription orders. Orders below $35 are also not eligible.
How do I return or exchange an item purchased using Installments by Afterpay?
Afterpay purchases are eligible for returns or exchanges, like all orders placed on our website. Please see our Returns and Refunds article for more details.
If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support directly at firstname.lastname@example.org
Where can I find out more about Afterpay?
If you have any questions about your Afterpay account, please contact Afterpay directly via a web form found here.